Privacy Policy

Pawsitively Pets In-Home Veterinary Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, use our services, or opt in to receive SMS messages.

1. Information We Collect
We may collect the following types of personal information:

  • Name, phone number, email address, and mailing address
  • Payment and billing information
  • Appointment and medical history related to your pets
  • Any information you provide when contacting us

2. How We Use Your Information
We use the information collected for the following purposes:

  • To provide veterinary care and related services
  • To schedule and confirm appointments
  • To send SMS reminders, post-visit instructions, and notifications
  • To process payments and manage accounts
  • To respond to inquiries and improve customer service

3. Sharing of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Third-party service providers who assist in providing veterinary services (e.g., payment processors, lab services)
  • Legal authorities if required by law

4. SMS Consent & Privacy
Your SMS consent is used only for veterinary-related communication, such as appointment reminders and service notifications. SMS consent is not shared with third parties for marketing purposes. You may opt out at any time by replying STOP to any SMS message.

5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

6. Your Rights & Choices
You may:

  • Request access to or correction of your personal information
  • Opt out of marketing communications at any time
  • Withdraw SMS consent by replying STOP

7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

8. Contact Us 
If you have any questions about this Privacy Policy, please contact us at: Pawsitively Pets In-Home Veterinary Care
(386) 689-6697
pawsitivelyhomevet@gmail.com
pawsitivelyhomevet.com